Case Study
Streamlined fundraising, boosted sales, and professionalized operations.
Friendly Paws Society, focused on dog-related community events and animal welfare, had no formal POS system.
Donations were accepted manually or sporadically, and merchandise sales were inconsistent due to a lack of proper infrastructure. This hindered their ability to professionalize and scale their fundraising efforts.
Client name
Friendly Paws Society
Vertical
Non-Profit (Animal Welfare)
Use Case
Fundraising & Merchandise Sales
Our Approach
After a cold call and brief Instagram exchange, Friendly Paws Society onboarded to Mahalo in a single setup session.
The intuitive and simple interface was crucial for this small organization without dedicated technical staff, empowering them to quickly begin collecting donations and experimenting with merchandise sales.
Impact
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Fundraising
Raised $507 from 18 transactions in just two events, with an average donation of $50, demonstrating a strong performance for a first-time POS deployment.
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Expanded Use
Expanded their use of Mahalo beyond donations to sell branded merchandise at events, increasing their visibility and recurring engagement.
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Professionalization
Mahalo's effectiveness in simplifying collections and presenting a modern donor experience helped position Friendly Paws as a more professional and scalable organization.
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Scalability
Their continued use of Mahalo has created a sustainable template for similar community organizations to follow, enabling them to professionalize and scale their engagement and revenue channels quickly.
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